In your app, from the bottom, select "Account" then "Support" to see all available options. Click on the option you prefer to contact us directly.
We display specific and short guidance for you on topics that are relevant to your experience and your potential issues!
We can only support existing customers when they contact us from the app.
By phone: Most lines are open 24/7, but this may vary by country. Exact opening hours will be displayed in the app.
By email: We answer your request 24/7.
We currently offer assistance in Arabic, Bengali, Creole, English, French, German, Italian, Portuguese, Spanish, Tagalog, Twi, Urdu, and Wolof.
Available languages will vary by country, and you will be able to select your preferred language directly when calling us.
We answer your calls 24/7 at +33 (665) 248 357 (toll-free).
Support is available in English, Twi & Urdu 24/7.
Support is available in Spanish, Portuguese and Creole from Monday to Friday, 9am to 6pm ET.
Send us an email at support@lipaxe.com and our team will assist you with any queries you may have!
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