Privacy Policy

Last updated: 20.02.2025

Introduction

At Lipax, we place great importance on your privacy and are transparent about the personal data we process during our interactions with you. This privacy policy informs you and provides an overview of how we manage and protect your personal data when you visit our website and use our services.

Commitment to Personal Data Management

We are committed to managing and processing your personal data in accordance with relevant national laws governing such processing. These laws provide for lawful, fair, and transparent processing of your personal data for specific and legitimate purposes, within a framework that does not infringe upon your right to privacy. We process your personal data for several reasons, and the means of collection, legal bases for processing, use, disclosure, and retention periods may vary depending on the purpose of processing.

Why We Collect and Process Personal Data

As part of our third-party payment processing activity, we collect and process personal data for several reasons, including:

• Providing our services to clients as a third-party payment processor;
• Managing our relationships with suppliers and service providers;
• Recruitment and hiring processes;
• Managing our relationship with employees, contractors, and other staff members;
• Managing our relationships with other stakeholders.

Personal Data We Process

The personal data we collect and/or process may vary depending on the reason for collection. We may collect and/or process your personal data, which may include, but is not limited to:

• Full name
• Contact information, including phone numbers, email addresses, physical addresses, postal addresses, etc.
• Identification details (including ID or passport numbers)
• Gender
• Payment card details, including card numbers, expiration dates, and CVV
• Video and audio recordings
• Income tax numbers
• VAT numbers
• Business details
• Bank account details
• Sensitive personal data (We generally do not collect sensitive personal data when providing our services. If we do, it will only be for a specific purpose and with your consent.)
• Race or ethnic origin
• Health
• Criminal behavior
• Biometric data
• Children's personal data

How We Collect Your Data

We collect and/or process the personal data you provide directly through our services, which will be evident in the context where you provide the information.

When you contact us:

• Through our website: We process your name, contact details, and any other information you provide.
• By phone or on electronic platforms such as email, instant messaging, or video calls: We process the information you choose to provide.

Legal Processing of Personal Data

We only process your personal data if it is necessary to fulfill a contract you are a party to, or if it is required to improve our service. This may include:

• Maintaining internal records.
• Notifying you of changes to our service.
• Ensuring the best presentation of our site content for you.
• Administering our site and for internal operations.
• Improving our products and services.

Consequences of Refusing to Provide Personal Data

Refusing to provide your personal data may hinder our ability to fulfill our obligations if the collection is based on a contractual need, a legal obligation, or a legitimate interest.

Your Rights

As a data subject, you have certain rights that you can exercise against us. You have the right to:

• Obtain information about the processing of your personal data.
• Request confirmation if we hold your personal data.
• Request the correction or deletion of your inaccurate personal data.
• Object to the processing of your data for legitimate reasons.

Modifications to This Policy

We will review this privacy policy and may amend or supplement it from time to time. We will publish an updated version on our website.

Contact

For any questions regarding this policy, please contact us at: support@lipaxe.com